Dr. Shapiro and his staff were fantastic. I was terrified of getting my first root canal, but he performed the procedure with ease and made feel comfortable the entire time. He was very kind and polite, and would check to make sure I was doing alright every few minutes. He would warn me in a timely manner to anticipate any kind of vibration from the instruments. I have had terrible experiences with routine dental procedures and placement of dental dams in the past with other providers, and had no such experience here. The staff were great; they were attentive and polite; they were able to get me a quick appointment for my spontaneous pain and were able to answer all my questions. I left feeling relaxed about what to expect after the procedure. I would highly recommend this office as Dr. Shapiro and the staff were great.